Your mission

As our Community & Social Media Manager, you will help grow social media presence and build an engaged community around our brands.

You’ll combine hands-on content creation with community management: planning and publishing content, engaging with audiences, identifying conversations and opportunities, and helping turn our social channels into active communities rather than simply publishing platforms.

This is a hands-on role for someone who understands social media, enjoys creating content and communicating with people, and wants to develop further across social media, community building and digital marketing.

• Create, adapt and publish engaging content, including copy, carousels, short-form video and visual assets
• Repurpose existing photography, videos, interviews, articles, podcasts and other materials into social-first formats
• Proactively engage with followers, partners and relevant industry accounts to help grow our community and organic reach
• Track channel and contentperformance and identifywhichtopics and formatsresonatewithouraudiences
• Support social communicationaroundevents, partnerships, campaigns and othermarketing initiatives
• Coordinate the monthly Newletter sendout.

Your profile

• First professional experience in social media, community management, content marketing or digital marketing – internships, working student roles or relevant freelance experience also count
• A good understanding of LinkedIn and Instagram (the differences & focuses) and how brands can build audiences organically
• Good feeling for storytelling, headlines and social-first communication
• A strong visualeye and attention to detail
• Fluent in English and comfortable communicating in German

Why us?

• Complete trust in your abilities and plenty of space for creative and self-directed work.
• A permanent contract in a stable, dynamic, and future-oriented company, as well as flexible working hours and a hybrid office/remote work model.
• Up to 4 weeks of "Work from Anywhere" per year.
• Benefits like a BVG Germany Ticket, an Urban Sports Club membership or meal subsidies
• Tourism perks like the DRV Card and other discounts.

Founded in 1996, GIATA is the global pioneer specializing in travel and tourism content technology solutions with our headquarter in the heart of Berlin. Our digital products count more than 20,000 customers and partners across 74 countries, including major hotel chains, online travel agencies, tour operators, travel agency co-operations and global distribution systems. Booking.com, Google, TUI, Tripadvisor, Sabre - just to name a few.

At GIATA, we firmly believe that a positive, supportive and enhancing work environment is key for everlasting success and growth. Driven by passion and expertise, our team of currently 84 employees sets higher standards in the TravelTech industry day by day.